Digital Technology & AI Governance
Connecting technology, governance, and responsible innovation I accelerate enterprise performance and create measurable business value.
At ServiceNow, led transformation of governance from a collection of control functions into an interconnected enterprise capability across an eight-product, $500M+ GRC SaaS portfolio, aligning risk, compliance, technology, and responsible AI with broader business priorities.
Across 51 simultaneous business initiatives and a GenAI disaster-recovery MVP, the transformation demonstrated a central principle of my leadership approach: business-aligned governance designed around the business can accelerate responsible innovation rather than stand in its way.
Impacts
8 GRC SaaS Products | $500M+ Portfolio
51 Business Initiatives
45% Reduction in Compliance Deficiencies
$2.3M Cost Savings | $1B+ Projected GenAI Revenue Impact
Connect
Modernize
Enable
Unified governance, risk, compliance, digital transformation, and responsible AI around enterprise priorities, advancing governance and technology as interconnected business capabilities rather than separate control functions
Advanced governance across an eight-product GRC SaaS portfolio spanning Privacy, Security, Compliance, Business Continuity, Risk Management, Vendor Risk Management, Audit, and Policy, while integrating technology-enabled approaches to compliance and risk management
Positioned governance as an enabler of responsible innovation, strengthening compliance performance and technology oversight while creating pathways for AI-enabled resilience, efficiency, and commercial value